Marsh Claims is a global network of over 1,500 claim colleagues and risk consultants who understand the importance of controlling our clients’ total cost of risk (TCOR). We deliver customized, innovative services and solutions across a broad spectrum of insurable and non-insurable risks, allowing us to help you to reduce claim costs. Our specialized claim expertise is critical for organizations that want to manage risk, meet business objectives, and realize opportunities.

While Marsh offers the claim advantages of a large broker, we also provide local, client-centered service. No matter the size of the company, we focus on delivering the right solutions for each client.


Marsh helps organizations like yours address their needs in this area. Tailored solutions are described below. For more information on all our offerings on this topic plus reports, articles and press releases, visit our Claims homepage.


Marsh’s approach to claims management offers a unique and effective combination of experienced, technically-proficient local advisors in the following areas:

  • Workers’ compensation.
  • General liability.
  • Complex products liability.
  • Automobile liability.
  • Excess casualty.
  • Directors and officers liability claims.

Clients also have access to jurisdictionally dispersed claim advisors around the globe. Our local service teams recognize loss situations where your organization would benefit from our core and/or project-specific resources.






Claim Advocacy

Marsh has the leading claims operation in the United States, with access to over 1,500 claim colleagues and risk consultants around the world. Our expertise, combined with our market relationships, enables us to help you to effectively and efficiently resolve even the most complex and potentially contentious claims.

Our industry-segmented and geographically diverse claims professionals apply specific claims expertise to your distinct businesses and needs. With our expertise and experience, Marsh claim advisors support you before, during, and after a loss.


Innovative Claim Consulting Solutions
Marsh Risk Consulting’s (MRC) experts can assist you in risk identification, assessment, quantification, retention, management, and financing. Working as one global team with our brokerage colleagues, we can help you to develop enterprise-wide solutions, build resiliency, and achieve short- and long-term objectives.

Organizations rely on our claim consulting professionals and proprietary claim consulting tools to assist in:

  • Quantifying losses.
  • Presenting accurate insurance claims.
  • Closing open claims.
  • Leveraging old insurance policies.
  • Managing claim programs and disputes.
  • Developing custom solutions.

With this support, you will be able to focus on day-to-day business, business recovery, and improving bottom-line performance. 

Claim and Managed Care Vendor Selection
Views: 20499  |  Comments: 0  |  Category: Solutions  |  Published: 09-Apr-2013
Claim and Managed Care Vendor Selection
MRC provides a Claim and Managed Care Vendor Selection service that assists organizations in the selection of the claim and/or managed care vendor that will best meet their specifi  Read More >>
Claim Consulting Practice
Views: 21629  |  Comments: 0  |  Category: Solutions  |  Published: 09-Apr-2013
Claim Consulting Practice
CCP focuses its claim and program management expertise across the gamut of casualty claims to assist clients in identifying, analyzing, and reducing their exposure, thereby minimiz  Read More >>
Marine Cargo Claims Handbook
Views: 25871  |  Comments: 0  |  Category: Solutions  |  Published: 18-Jan-2013
Marine Cargo Claims Handbook
This booklet has been prepared as a guide and information tool to help you and your personnel handle loss or damage to property in transit.  Read More >>
Hurricane Preparedness & Response Checklist for Sheltering
Views: 17737  |  Comments: 0  |  Category: Solutions  |  Published: 29-Oct-2012
Hurricane Preparedness & Response Checklist for Sheltering
Marsh has a variety of resources aimed at helping organizations to enhance their hurricane preparedness and response efforts.  Read More >>
Post-Loss Damage Assessment and Business Recovery Management: FEMA Claims Support for Public Entities
Views: 18938  |  Comments: 0  |  Category: Solutions  |  Published: 28-Jul-2012
Post-Loss Damage Assessment and Business Recovery Management: FEMA Claims Support for Public Entities
Customizable tools, FACSconnect and FACSdb, assist in expediting the recovery of your claim in the wake of a catastrophic event.  Read More >>
An Integrated Approach to Claim Management
Views: 18844  |  Comments: 0  |  Category: Solutions  |  Published: 12-Jul-2012
An Integrated Approach to Claim Management
Marsh's state-of-the-art claims reporting system along with advocacy and claim consulting solutions help to ensure timely recovery from a loss and effectively manage daily claim is  Read More >>
Post-Loss Damage Assessment and Business Recovery Management: Tornadoes
Views: 28981  |  Comments: 0  |  Category: Solutions  |  Published: 04-Apr-2012
Post-Loss Damage Assessment and Business Recovery Management: Tornadoes
Marsh's FAS Practice provides claims leadership and other useful resources in the wake of a tornado or other catastrophic event.  Read More >>
Claim Inventory Workout
Views: 20544  |  Comments: 0  |  Category: Solutions  |  Published: 20-Oct-2010
Claim Inventory Workout
The CIW program provides aggressive claim closure strategies designed to help clients reduce the backlog of open cases and in some cases reduce accrued liabilities.  Read More >>
Organizational Value Assessment
Views: 19413  |  Comments: 0  |  Category: Solutions  |  Published: 02-Apr-2007
Organizational Value Assessment
The Organizational Value Assessment identifies causes of at-risk behaviors and performance problems.  Read More >>
On-Site Loss Prevention and Claims Service
Views: 19287  |  Comments: 0  |  Category: Solutions  |  Published: 02-Apr-2007
On-Site Loss Prevention and Claims Service
Our on-site prevention and claims service program can reduce the frequency of spectator claims and mitigate the severity of those claims that are presented.  Read More >>
Product Liability
Views: 20821  |  Comments: 0  |  Category: Solutions  |  Published: 02-Apr-2007
Product Liability
In the event of a product liability suit, Marsh Risk Consulting provides a broad range of services to clients and their defense counsel.  Read More >>