PANDEMIC


Unlike regional events such as hurricanes, earthquakes, or terrorist attacks, a pandemic is a recurring global event with global implications. Thus, outbreaks of influenza A (H1N1), MERS-CoV, and Ebola for example, have underscored the critical importance of effective pandemic planning and response to minimize the potential for human morbidity and mortality, reduce social and economic disruptions, and mitigate against organizational risk exposures.

Unlike regional events such as hurricanes, earthquakes, or terrorist attacks, a pandemic is a recurring global event with global implications. Thus, outbreaks of influenza A (H1N1) and MERS-CoV, for example, have underscored the critical importance of effective pandemic planning and response to minimize the potential for human morbidity and mortality, reduce social and economic disruptions, and mitigate against organizational risk exposures.

Preparing for a Pandemic

Organizations are well advised to review their ability to respond to potential disruptions to their operations and protect the well-being of employees — whether caused by pandemic or other unforeseen events. Following are some of the many issues and actions that should be considered before a pandemic begins:

  • Treat a pandemic as a truly catastrophic event as opposed to a "manageable disruption."
  • Establish pandemic planning committees, supported by real budgets.
  • Prioritize critical products and services and prepare to protect those, even at the expense of other important elements of a business model.
  • Estimate and plan for post-pandemic changes, including shifts in demand patterns, in the availability and morale of staff, and in infrastructure, both locally and to vendors.

In the immediate term of any pandemic outbreak, Marsh recommends that organizations:   

  • Assess existing pandemic risk management plans and how the organization has performed to date in relation to past pandemic and epidemic outbreaks.
  • Ensure that corporate preparedness plans and their business continuity management (BCM) components include pandemic scenarios and exercise these plans where possible.
  • Review company policies on travel, hygiene, and anti-viral medications and health- care support to ensure they are consistent with guidance from the Centers for Disease Control, World Health Organization, and similar organizations.
  • In highly populated areas, ensure that corporate preparedness and BCM plans allow for staff to work at home where appropriate.
  • Consider if there are any vital processes that must be maintained in a pandemic, such as call centers, health services, and services vital to those most vulnerable.
  • Decide what other core functions need to be kept running if the organization becomes short staffed.

The information in this center will be updated on a regular basis from subject matter experts from Marsh and other Marsh & McLennan Companies.

If you have any questions or concerns about pandemic preparedness, please do not hesitate to contact us. You should also seek guidance from health agencies and governmental entities for the most current information about a pandemic in your locality.

Marsh Risk Management Research
Ebola: Crisis Management and Insurance Considerations
October 21, 2014  |  Views: 1052 |  Comments: 0 
Ebola: Crisis Management and Insurance Considerations
Effective risk management and mitigation techniques — including updated and tested crisis management plans — can help minimize the potential damage of Ebola.  >>
Ebola: Insurance and Risk Considerations for Health Care Providers
October 17, 2014  |  Views: 1347 |  Comments: 0 
Ebola: Insurance and Risk Considerations for Health Care Providers
We cover multiple risk scenarios and insurance coverage issues health care providers need to understand when treating Ebola patients.  >>

Additional Thought Leadership
Ebola – Insurance and Risk Management Considerations for UK Businesses
October 16, 2014  |  Views: 865 |  Comments: 0 
Ebola – Insurance and Risk Management Considerations for UK Businesses
Document explaining the UK insurance position regarding Ebola, and some risk management guidance.  >>
Ebola Epidemic Raises Preparedness Concerns
October 22, 2014  |  Views: 18353 |  Comments: 0 
Ebola Epidemic Raises Preparedness Concerns
Authorities are concerned about West Africa’s ability to contain the virus.  >>
Ebola: 11 Questions to Ask to Gauge Preparedness
October 22, 2014  |  Views: 254 |  Comments: 0 
Ebola: 11 Questions to Ask to Gauge Preparedness
Is your organization prepared if Ebola were to become a crisis?  >>
Ebola: Six Types of Insurance Coverage That May Apply
October 21, 2014  |  Views: 738 |  Comments: 0 
Ebola: Six Types of Insurance Coverage That May Apply
Several types of insurance could help protect health care organizations that treat Ebola patients.  >>
Five Lessons From SARS to Help You Prepare for Ebola
October 20, 2014  |  Views: 584 |  Comments: 0 
Five Lessons From SARS to Help You Prepare for Ebola
SARS experience is widely viewed as a game-changer in the way world health authorities and national governments react to infectious diseases  >>
Five Steps to Take to Limit the Impact of Ebola
October 17, 2014  |  Views: 1340 |  Comments: 0 
Five Steps to Take to Limit the Impact of Ebola
Monitoring health authorities, educating employees, and establishing clear policies in the event of illness are among the ways to protect your organization and its people.  >>
Webcast: Insurance Market Update: Midyear 2013 (Replay)
July 17, 2013  |  Views: 12625 |  Comments: 0 
Webcast: Insurance Market Update: Midyear 2013 (Replay)
Our panel of experts discussed the state of the insurance markets at the halfway point of 2013.  >>
SARS-Like Virus Raises Pandemic Preparedness Concerns
May 31, 2013  |  Views: 23807 |  Comments: 0 
SARS-Like Virus Raises Pandemic Preparedness Concerns
Though human transmissibility has been limited, the virus has been extremely lethal.   >>
Global Risks 2013 Report – Eighth Edition
January 08, 2013  |  Views: 30379 |  Comments: 0 
Global Risks 2013 Report – Eighth Edition
Continued stress on the global economic system is positioned to absorb the attention of leaders for the foreseeable future.  >>
Change selection(s) to sort. Sort by:
Pandemic Preparedness and Response
Views: 47165 |  Comments: 0 
Pandemic Preparedness and Response
These new outbreaks present governments and health officials with unique challenges.  >>
Rapid Pandemic Preparedness Assessment
Views: 22291 |  Comments: 0  | Article Rating
Rapid Pandemic Preparedness Assessment
Unlike regional events such as hurricanes, earthquakes, or terrorist attacks, a pandemic is a recurring global event with global implications.  >>
Change selection(s) to sort. Sort by:
January 08, 2013  |  Views: 6410
World More at Risk from Markets and Mother Nature – Global Risks 2013 Report
The world is more at risk as persistent economic weakness saps our ability to tackle environmental challenges.  >>

Contacts
Tracy Knippenburg Gillis
Reputational Risk & Crisis Management Practice
New York, NY United States
212 345 3886
tracy.knippenburggillis@marsh.com