Published:  02-Apr- 2007  | Product Category:  Small and Mid-size Business Insurance | Comments: 0        

For transportation companies, few issues gain as much attention as finding enough drivers.  The shortage of drivers is exacerbated by turnover rates that border on extreme.  Trucking companies have resorted to drastic measures and significant cost to fill the need.  

How can Marsh Help?

Driver Capacity Management is a broad consultative approach to selecting, training and retaining driving capacity-either company or independent contractor.  A comprehensive diagnostic of company practices in recruiting, onboarding, driver relations and organizational structure determine the areas in need of  improvement.

Our range of services include:

• Needs assessment and development of a measurement system to track recruiting, retention, accidents and workers' compensation.  The benefit to the client is having current accurate data to evaluate process improvement.
• Evaluate and provide recommendations of the recruiting process from sourcing to orientation.  Results will be a comprehensive approach that will improve effectiveness of the recruiting staff.
• Observe new driver orientation and provide specific recommendations where needed.
• Develop retention strategies with the management team.  The cooperative approach to retaining drivers will improve results.
• Driver career progression complements the retention process.  Development of specific career options for the driving fleet promotes positive performance.
• Implementation of an exit interview process further promotes driver retention creating an awareness throughout the organization.
• Surveying the driver force provides the company an accurate image from the driver perspective.  This too, leads to greater understanding of the driver group and improved retention.

In addition to the obvious benefit of improved results with the driver group, employee morale and performance is frequently enhanced with the implementation.

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