Whether in an office setting or on a production floor,
companies face challenging ergonomics risks that can
affect productivity and contribute to rising workers’
compensation claims. Many organizations lack an
informed methodology to assess their exposures. Marsh
Risk Consulting (MRC)’s workplace productivity and
ergonomics consultants can help. We analyze worksites
and assist in developing cost-effective strategies to
avoid or mitigate workers’ compensation claims and lost
productivity through targeted ergonomics services.
Who It's For:
What You Get:
- Organizations wanting to reduce
their workers’ compensation
costs and enhance workplace
- Organizations seeking to improve
their ergonomics-related metrics,
methodologies, and programs.
- Organizations seeking to create
or sustain worker safety and
- A cost-effective methodology to
prioritize ergonomics activities
on high-risk areas.
- Positively reinforced correct
procedures providing long-term
motivation to maintain proper
- A system that can cut costs by
identifying issues early, thus
reducing medical and indemnity
- Experienced staff, including
Our Ergonomics Exposure Mapping
(EEM) tool provides organizations with a
cost-effective methodology to prioritize
ergonomics activities and investments
on high-risk exposures. To determine the
relative risk of various tasks performed,
our consultants rank potential exposure
by combining professionally-observed
job/task risks and applicable loss history.
MRC’s consultants complete an in-depth
ergonomics analysis of specific jobs or tasks
that drive workers’ compensation claims
costs or present a high degree of potential
for injury as identified by our EEM tool.
The job analysis includes task observations,
videotaping, informal on-the-job
interviewing of employees and other
stakeholders, workstation measurement, cycle time measurements, and exposure documentation. We then
develop a broad range of ergonomics solutions, including engineering,
work method, and administrative controls.
When ergonomics control measures are not integrated in lean
process improvement initiatives, the risks from other exposures
(awkward postures and motions, required forces, etc.) may become
amplified. MRC’s ergonomists can help companies integrate
ergonomics into their lean processes by identifying the natural
connection points within systems, then training staff on the skills they
need to successfully identify risks, implement appropriate control
measures, and measure their impact. Lean ergonomics utilizes
continuous improvement principles to transform your risk factors into
improvement enablers and competitive advantage sustainability.
Organizations often lack a comprehensive approach to their various
lean, ergonomics, and behavioral safety processes that impact
expected improvement gains and return on investment. It’s often
difficult to change or reinforce behaviors that support lean and
ergonomics improvement goals, as many organizations lack proper
benchmarking, measurement and feedback processes.
Marsh can assist clients in implementing an integrated process to
reinforce optimal, safe employee work performance. This integrated,
metrics-driven process provides the long-term motivation to maintain
necessary behaviors, reducing the variations in individual employee
performance that can lead to injuries and errors. A team of ergonomics
and behavioral consultants focus on workflow, material delivery and
orientation, employee pathways, and maintenance issues that affect
behaviors. They then work with your staff to develop engineered
solutions that make the optimal behavior easier to perform, increasing
the likelihood that the correct procedures will be performed every
time. Behavioral observations provide opportunities for feedback and
reinforcement, while metrics link corporate leadership, management,
and supervision to worker performance.
Call Intake and Resolution System
Our award-winning call intake and resolution system tracks each
safety/ergonomics concern, automatically generates an action plan,
and then monitors each concern or issue through resolution and
subsequent follow-up. With consistent and prompt response to
employee safety/ergonomics concerns, the system can cut costs by
identifying issues early, thus reducing medical and indemnity costs.
Ergonomics Management Process Design
MRC can tailor a written ergonomics management process to reflect
your operations, management style, and culture. We use a team
of ergonomics, claims management, and medical management
consultants to design the critical elements of this integrated
program. The end product is measurable, sustainable, and efficient.
MRC’s Ergonomics Gap Analysis is a structured audit process
designed to identify gaps in your ergonomics management process
affecting overall effectiveness and outcomes. It compares current
practices with a set of rating criteria, evaluating your ergonomics
management systems by applying key performance indicators
drawn from recognized best practices in ergonomics.
Education and training are vital for an effective implementation of any
ergonomics program. Our consultants can design training systems
that reflect your organizational structure and staff capabilities.
We can provide effective training targeting specific roles and
operational environments. The training presented to managers and
supervisors, office employees, and the production staff should be
unique, since their exposures and solutions are quite different. We
also provide training for your engineering staff to enable key staff
members to incorporate ergonomics design concepts into future
workstations and production lines.