Behavioral Risk Improvement

Marsh USA

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Published: 25-Aug- 2011 | Product Category: Risk Consulting | Comments: 0

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Traditional approaches to involving engineering and process solutions are critical for every organization. Although such approaches can produce substantial improvements in safety performance, organizations often reach improvement plateaus or encounter cyclical performance. Breaking these patterns and achieving continuous improvement is difficult it requires a change in focus. Marsh Risk Consulting’s Behavioral Risk Improvement (BRI) process provides organizations with the tools to develop a strong, positive safety culture and lasting improvements in safety performance.

Is Your Organization Ready for the Next Step?

Ask yourself the following questions:

Is your company satisfied with its current level of safety performance?
Does your company have a positive safety culture that focuses on more than near-misses and accidents?
Does your company value, support, measure, and manage specific safety-related behaviors?
Are employees at all levels of your organization involved in safety in a meaningful way?
Does your company have a clear plan and proven process to take the next step toward continuous and lasting improvements in safety performance?

How Marsh Can Help

BRI complements traditional safety approaches by focusing on safe behaviors and positive results. It is a proven, sustainable approach that identifies at-risk and safe behaviors, analyzes factors that support risk-taking, introduces changes that support safe behaviors, provides a proactive safety measurement system, and incorporates program monitoring to ensure ongoing effectiveness. It equips employees with the skills to influence the behavior of others, measure the effects, and sustain improvements. The BRI process implementation has the following components:

Assessment

We focus on information gathering, readiness evaluation, planning, process design, and the identification of critical paths for success.

Training

Core teams of front-line workers are trained to understand behavioral pinpoints and to manage the observation and measurement system. Managers and supervisors learn basic principles of behavior and are trained to provide the support necessary to sustain the initiative. All other employees affected by the BRI process receive general overviews to understand their role in the process.

Implementation Support and Follow-up Consulting

Implementation support and follow-up consulting ensures that critical features of the process are preserved and addresses potential obstacles to success.

BRI Gets Results

The BRI process decreases risk by encouraging safe behavior and creating a positive safety culture with lasting change in safety outcomes. The graphs below illustrate the relationship between behavior change and the long-term results that can be obtained. Because there is a strong correlation between injury frequency and workers’ compensation-related expenses, reductions in injury frequency can be expected to contribute to a reduction in workers’ compensation losses.

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