Forensic Accounting and Claims Services
Published: 22-Aug- 2011 | Product Category: Risk Consulting
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Recovery from a catastrophic event such as a weather-related disaster, earthquake, terrorist attack, fire, or structural collapse can be essential to your company’s finances, operations, reputation, and overall success. The same can be said for financially crippling incidents such as employee theft, embezzlement, fraud, and liability lawsuits. Even the best planning may not anticipate all of the contingencies an organization faces in the wake of such events. First and foremost, an organization must restore operations as quickly as possible.
Obtaining assistance from your insurers and maximum financial recovery of your losses will be important—perhaps crucial—to the future of your organization. In such times of crisis, you can rely on Marsh Risk Consulting’s Forensic Accounting and Claims Services (FACS) Practice professionals to help you mitigate your losses, focus your attention on your employees and community, and achieve a timely recovery and return to business.
FACS provides expert forensic accounting assistance with financial investigations and the quantification and measurement of damages to help you achieve a superior recovery and/or minimize losses resulting from catastrophic events, litigations, or disputes. Our team of professionals can respond almost anywhere in the world within 48 hours of a loss event to provide you with proactive, on-the-ground support to help manage your crisis.
Post-Loss Claim Measurement and Claim Preparation Services
FACS can help your company—no matter the industry—work through the vast number of claims-related issues that may follow a catastrophic event. After major disasters such as the 2011 earthquake and tsunami in Japan, 2011 flooding in Thailand, 2010 earthquake in Chile, Hurricanes Katrina and Ike, and September 11, our consultants have prepared hundreds of complex claims for clients totaling multi-billions of dollars.
FACS offers the claims leadership and other resources to help ensure that solid procedures are in place to assist you in securing your financial recovery as well as improving your claims process efficiency. We can help manage your insurance claims and any potential FEMA claims, and our services include post-event loss analyses of:
- business interruption/contingent business interruption/extra expense;
- property damage and contents;
- service interruption;
- stock losses;
- environmental issues; and
- casualty, builders risk, and subrogation claims.
FACS can also help to pursue your recovery rights against responsible third parties for uninsured first-party property and marine claims.
In addition, FACS can help you with any fidelity or liability claims that you may face. When confronted with allegations of employee theft or fraud, companies must act quickly and decisively. FACS can help you obtain the information needed to manage the situation, take appropriate action, and get back to business.
Our forensic accountants and certified fraud examiners are experienced in preserving and recovering evidence and interviewing employees, beginning our investigations with the knowledge of the potential questions that must be answered to satisfy insurers. We work with our Financial and Professional (FINPRO) Practice to assist with the preparation of the proof-of-loss and coordination with insurers. Involving FACS from the inception of the investigation can help enhance the credibility of your claim and increase the likelihood of full insurance recovery, including, where applicable, recovery of investigative costs.
FACS recognizes the importance of preserving existing business relationships and provides a range of services to help support your business objectives when dealing with a liability issue, including measuring economic damages sustained as a result of third party losses and assisting in the evaluation and defense of all claims made against the client.
Claim Project Management and Claim Engineering
Large casualty and property losses can be extremely complex from a data as well as a stakeholder standpoint. Complex management issues may exceed the scope of your resources and capabilities, particularly if your business was affected in a location where you are not familiar with local and state regulations and procedures.
FACS claims project managers travel to the loss sites and assist in managing clients’ claim processes with stakeholders, including home office and local personnel, repair contractors, and loss adjusters. They can provide timely progress reports and identify critical claims issues to be resolved—potentially before they develop into recovery challenges.
Additionally, FACS can provide claims engineers and other experts to help establish the scope and values of property damage, separating the damages from maintenance or related repair upgrades, which may or may not be insurance recoverable. Our claims engineers work with you to identify and address damage scope issues that may not be evident to your insurer or the adjustment team.
FACS supports its work with two powerful tools to assist in expediting the recovery of your claim. FACSconnect and FACSdb are both highly customizable, easy-to-use systems that provide quick and secure online access to project information—including control over access privileges based on the level of involvement of each user.
- FACSconnect is a web-portal that allows users to share information, manage documents from start to finish, and review and provide comments.
- FACSdb is a robust, database tool that compiles, manages, and distributes large amounts of claim data.
To learn more , please see the Related Information section at top right of this page.
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