CLAIMS

Marsh Claims is a global network of over 1,500 claim colleagues and risk consultants who understand the importance of controlling our clients’ total cost of risk (TCOR). We deliver customized, innovative services and solutions across a broad spectrum of insurable and non-insurable risks, allowing us to help you to reduce claim costs. Our specialized claim expertise is critical for organizations that want to manage risk, meet business objectives, and realize opportunities.

While Marsh offers the claim advantages of a large broker, we also provide local, client-centered service. No matter the size of the company, we focus on delivering the right solutions for each client.


Marsh’s approach to claims management offers a unique and effective combination of experienced, technically-proficient local advisors in the following areas:

  • workers’ compensation;
  • general liability;
  • complex products liability;
  • automobile liability;
  • excess casualty; and
  • directors and officers liability claims.

Clients also have access to jurisdictionally dispersed claim advisors around the globe. Our local service teams recognize loss situations where your organization would benefit from our core and/or project-specific resources.






Claim Advocacy

Marsh has the leading claims operation in the United States, with access to over 1,500 claim colleagues and risk consultants around the world. Our expertise, combined with our market relationships, enables us to help you to effectively and efficiently resolve even the most complex and potentially contentious claims.

Our industry-segmented and geographically diverse claims professionals apply specific claims expertise to your distinct businesses and needs. With our expertise and experience, Marsh claim advisors support you before, during, and after a loss.


Innovative Claim Consulting Solutions
Marsh Risk Consulting’s (MRC) experts can assist you in risk identification, assessment, quantification, retention, management, and financing. Working as one global team with our brokerage colleagues, we can help you to develop enterprise-wide solutions, build resiliency, and achieve short- and long-term objectives.

Organizations rely on our claim consulting professionals and proprietary claim consulting tools to assist in:

  • quantifying losses;
  • presenting accurate insurance claims; 
  • closing open claims; 
  • leveraging old insurance policies; 
  • managing claim programs and disputes; and
  • developing custom solutions.

With this support, you will be able to focus on day-to-day business, business recovery, and improving bottom-line performance. 

Marsh Risk Management Research
The Impact of Large Losses in the Global Power Industry
September 24, 2012  |  Views: 2151 |  Comments: 0 
The Impact of Large Losses in the Global Power Industry
Providing an overview of the power sector’s large losses over the past decade, the report can help you better identify and manage risks.  >>
Benchmarking Trends — E&O Liability Rates Tick Upward in Second Quarter
September 04, 2012  |  Views: 3037 |  Comments: 0  | Article Rating
Benchmarking Trends — E&O Liability Rates Tick Upward in Second Quarter
E&O liability insurance rates rose slightly in the second quarter of 2012; pricing for most E&O liability insurance remained relatively stable over the past year.  >>

Additional Thought Leadership
Webcast: Catastrophe Claims: Preparation and Response (Replay)
February 15, 2012  |  Views: 3178 |  Comments: 0  | Article Rating
Webcast: Catastrophe Claims: Preparation and Response (Replay)
Our panel of experts discussed pre-loss preparations that can simplify and speed up claim processing.  >>
Risk Spotlight: Preparing, Managing, and Responding to Catastrophic Claims
February 01, 2012  |  Views: 2746 |  Comments: 0  | Article Rating
Risk Spotlight: Preparing, Managing, and Responding to Catastrophic Claims
One of the principal lessons from 2011’s catastrophes is the importance of the preparation done before disaster strikes.  >>
Webcast: Closing the Book on Open Claims (Replay)
December 06, 2011  |  Views: 2334 |  Comments: 0  | Article Rating
Webcast: Closing the Book on Open Claims (Replay)
During this webcast, panelists discussed strategies for reducing open claims.  >>
Winter Weather Precautions
October 31, 2011  |  Views: 2980 |  Comments: 0  | Article Rating
Winter Weather Precautions
This checklist can be an effective part of your organization’s loss control program.  >>
Webcast: Budgeting Strategically in 2012:  Defining Your Insurance and Risk Mitigation Investments (Replay)
September 23, 2011  |  Views: 4137 |  Comments: 0 
Webcast: Budgeting Strategically in 2012: Defining Your Insurance and Risk Mitigation Investments (Replay)
Our panel of experts examined ways to find the appropriate mix of solutions for your risk management program.  >>
Flood: A Universal Peril
September 02, 2011  |  Views: 3194 |  Comments: 0  | Article Rating
Flood: A Universal Peril
Tips for preparing for and responding to a flood.  >>
FACS Helps Bring a Wave of Financial Relief to Resort Properties Following a Tsunami
August 26, 2011  |  Views: 2696 |  Comments: 0  | Article Rating
FACS Helps Bring a Wave of Financial Relief to Resort Properties Following a Tsunami
In 2004, a 9.0 magnitude earthquake shook the floor of the Indian Ocean initiating a destructive tsunami that affected some of the hospitality industry’s most exotic vacation...  >>
FACS Claims Project Management Helps an Educational Institution Recover From a Fire
August 26, 2011  |  Views: 2334 |  Comments: 0  | Article Rating
FACS Claims Project Management Helps an Educational Institution Recover From a Fire
FACS provided claims project management and preparation services, working with the university to help restore site functionality as quickly as possible.  >>
Financial Institution Meets Its Coverage and Premium Goals With FACS Services
August 26, 2011  |  Views: 2233 |  Comments: 0  | Article Rating
Financial Institution Meets Its Coverage and Premium Goals With FACS Services
The FAS practice identified a new process to more accurately quantify the anticipated lost revenue while increasing the insurer’s comfort level relative to business interrupt...  >>
Electronics Company Improves Balance Sheet Performance Through Focused Claim Inventory Workout
August 26, 2011  |  Views: 2092 |  Comments: 0  | Article Rating
Electronics Company Improves Balance Sheet Performance Through Focused Claim Inventory Workout
MRC’s Claim Consulting Practice took over the day-to-day claim management of the client's  legacy inventory and accelerate closure using its Claim Inventory Workout solu...  >>
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Claim Consulting Practice
Views: 2788 |  Comments: 0  | Article Rating
Claim Consulting Practice
CCP focuses its claim and program management expertise across the gamut of casualty claims to assist clients in identifying, analyzing, and reducing their exposure, thereby minimiz...  >>
An Integrated Approach to Claim Management
Views: 1436 |  Comments: 0  | Article Rating
An Integrated Approach to Claim Management
Marsh's state-of-the-art claims reporting system along with advocacy and claim consulting solutions help to ensure timely recovery from a loss and effectively manage daily claim is...  >>
Claim and Managed Care Vendor Selection
Views: 2709 |  Comments: 0  | Article Rating
Claim and Managed Care Vendor Selection
MRC provides a Claim and Managed Care Vendor Selection service that assists organizations in the selection of the claim and/or managed care vendor that will best meet their specifi...  >>
Claim Inventory Workout
Views: 2838 |  Comments: 0 
Claim Inventory Workout
The CIW program provides aggressive claim closure strategies designed to help clients reduce the backlog of open cases and in some cases reduce accrued liabilities.  >>
Forensic Accounting and Claims Services
Views: 3215 |  Comments: 0  | Article Rating
Forensic Accounting and Claims Services
FACS can help you to minimize and mitigate damages before a loss event and to calculate, defend against, and analyze damages after one.  >>
Hurricane Preparedness & Response Checklist for Sheltering
Views: 691 |  Comments: 0 
Hurricane Preparedness & Response Checklist for Sheltering
Marsh has a variety of resources aimed at helping organizations to enhance their hurricane preparedness and response efforts.   >>
Marine Cargo Claims Handbook
Views: 945 |  Comments: 0 
Marine Cargo Claims Handbook
This booklet has been prepared as a guide and information tool to help you and your personnel handle loss or damage to property in transit.  >>
On-Site Loss Prevention and Claims Service
Views: 2128 |  Comments: 0  | Article Rating
On-Site Loss Prevention and Claims Service
Our on-site prevention and claims service program can reduce the frequency of spectator claims and mitigate the severity of those claims that are presented.  >>
Organizational Value Assessment
Views: 2203 |  Comments: 0 
Organizational Value Assessment
The Organizational Value Assessment identifies causes of at-risk behaviors and performance problems.   >>
Post-Loss Damage Assessment and Business Recovery Management: FEMA Claims Support for Public Entities
Views: 1559 |  Comments: 0  | Article Rating
Post-Loss Damage Assessment and Business Recovery Management: FEMA Claims Support for Public Entities
Customizable tools, FACSconnect and FACSdb, assist in expediting the recovery of your claim in the wake of a catastrophic event.  >>
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November 05, 2012  |  Views: 7768
Superstorm Sandy Insurance Recovery: Marsh to Hold Webcast November 8
Companies affected by Superstorm Sandy face many challenges to their ability to quickly recover and resume operations.   >>
September 10, 2012  |  Views: 8877
Marsh Names Liz Flynn President of its Insurance Services Businesses
Ms. Flynn appointed to the newly created position of president of Marsh's Insurance Services Businesses unit.  >>
April 16, 2012  |  Views: 8644
Businesses Need to Learn Lessons from the 2011 Catastrophes
Review insurance and risk provisions to reduce future claims.  >>
April 06, 2012  |  Views: 1553
Marsh Webcast April 11: Controlling Workers' Compensation Claims Costs
Our panel will cover best practices to improve workplace safety, reduce the frequency and severity of potential claims, manage medical costs, and close out legacy claims.  >>
February 13, 2012  |  Views: 8680
Marsh Webcast February 15: Catastrophe Claims — Preparation and Response
The webcast will assist businesses in adapting lessons learned in 2011 to prepare for potential catastrophic events in 2012.  >>
July 19, 2011  |  Views: 2151
Marsh Forms New Global Claims Practice to Enhance Support of Clients with Claims Anywhere Around the World
Marsh Forms New Global Claims Practice to Enhance Support of Clients with Claims Anywhere Around the World.  >>
March 07, 2011  |  Views: 2405
Marsh Webcast — Developing an Integrated Approach to Workers' Compensation
As employers seek to manage escalating workers' compensation claims costs, Marsh will hold a one-hour Webcast on March 9 at 11 a.m. Eastern Time to explore the benefits of an integ...  >>
January 26, 2011  |  Views: 3958
Soft Commercial Insurance Market Conditions Set to Continue into 2011: Marsh
Soft commercial insurance market conditions persisted throughout the United States in 2010 and are poised to continue into 2011, according to a comprehensive report published today...  >>

Contacts
Doug Winslow-Nason
Marsh Claim Practice Leader
New York NY United States
212 345 6430
doug.winslow-nason@marsh.com
David Abbene
Claim Consulting Practice Leader
Chicago IL United States
312 627 6000
david.abbene@marsh.com
Claims Consulting
1 866 9-AtRisk (1 866 928 7475)
Marsh Affinity Group Claims
1 800 424 9883
Marsh Private Client Services Claims
1 866 829 3036