Excerpted from Business Insurance |  July 30, 2012

The least expensive claim is the one that doesn't happen,” says Joyce Long, global workforce strategies practice leader for Marsh Risk Consulting in St. Louis.

Safety people perceive risk differently than their claims peers,” said Ms. Long. Safety professionals focus on measurements associated with Occupational Safety and Hazard Administration, such as the number of reportable incidents, while claims people are looking at the dollar value of the claims, she said. But they should have shared goals and use data to determine the return on investment of linking improved safety to workers comp, " she said.

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