Press Releases

Employers across all industries continue to be challenged by rising workers’ compensation costs, especially medical expenses. To better assist clients in managing through this challenging environment, Marsh today announced the launch of a new Workers’ Compensation Center of Excellence (COE) within its U.S. Casualty Practice to harness all of the company’s workers’ compensation expertise and capabilities.

The new COE combines the resources of Marsh’s Casualty Practice, Marsh Risk Consulting, CS STARS, Marsh’s Global Claims Practice, and Marsh Global Analytics, enabling the firm to seamlessly deliver a full spectrum of coordinated workers’ compensation insurance and risk management capabilities to clients, including advanced analytics and modeling, pre- and post-loss strategies, claims management and advocacy, and industry leading insurance program design and placement.

Marsh also announced that Christopher Flatt, a 22-year workers’ compensation insurance and reinsurance veteran, has been named leader of the new COE. Mr. Flatt joins Marsh from its sister company Guy Carpenter, where he most recently was the lead workers’ compensation treaty broker for several major clients.

“Workers’ compensation programs are the single largest insurance expenditure for many of our clients and a crucial element of their human capital and risk management strategies,” said Jonathan Zaffino, Marsh’s U.S. Casualty Practice Leader. “I’m delighted to have someone of Christopher’s caliber join the Casualty Practice and lead this new effort.”

Commenting on his new role, Mr. Flatt said: “I’m excited to be taking on this opportunity at such a challenging time for employers. By harnessing all of Marsh’s workers’ compensation capabilities under the new COE, we are best positioned to deliver comprehensive solutions to help clients deal with the difficult workers’ compensation environment and reduce their total cost of risk.”

Mr. Flatt is based in New York and reports to Mr. Zaffino.