As the worst floods in over 50 years continues to affect Thailand, Marsh, the world's leading insurance broker and risk advisor, outlines steps that businesses should take to help them prepare before and during the emergency.

Flood Preparation

• Activate your Business Continuity Management procedures. Assemble emergency response teams to review plans and decision timelines.
• Identify any suppliers that might be affected by the floods, review contingency plans, and make alternative arrangements as needed.
• If a decision is made to close a facility, check the availability of key personnel and agree on when to close the facility and the time required to shut down operations and evacuate personnel. To ensure safety of personnel, no-one should be allowed to remain on site unless approved by local authorities, and personnel should stay clear of low-lying coastal areas. Remain in contact with employees and ensure that contact lists are current.
• Relocate, as required, any hazardous materials that could react with water.
• Identify, back up, and/or relocate vital records. Cover valuable equipment, furniture, and other property susceptible to water damage.
• Check all emergency and communications equipment, including generators and radios. Ensure that generators will start automatically and that power transfers properly. Fill oil and fuel tanks to capacity. Verify that all fire protection equipment and systems are in service.
• Follow local media reports to stay current with the flood's progress and any advisory and mandatory evacuation orders.
• Address access to your site after the floods recede. In extreme conditions, this will be controlled by public authorities. Assemble supplies for the emergency response team.
• Marsh's property risk, business continuity, and crisis management experts are available to assist clients with any necessary preparations as well as post-event.

Marsh's local dedicated claims team and client executives can also support clients in their business recovery in the event that they are impacted. The local teams are supported by our regional and international claims teams, including a team of specialists for large or complex claims. To file a claim, contact your client executive or contact:

Duncan Buchanan
Thailand Country CEO
Tel: +66-2695-7103
Email:duncan.buchanan@marsh.com

Somlurk Suwanpakdeechit
Thailand Claims Leader
Tel: +66-2695-7136
Email:somlurk.suwanpakdeechit@marsh.com

Marsh's Disaster Recovery Portal

Marsh's Disaster Recovery Portal provides Marsh specialists' contact information and regularly updated information for clients. Marsh has also set up a hotline to which clients can direct insurance questions and file formal claims notifications.